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What's
Your Account?
Whenever a customer makes any purchase at BookStoreIndia.com,
an account is created for him. Here the details of all
his orders are stored. The customer can access his account
using his e-mail id and password and view his orders
and their details.
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How can I view my orders?
You can view your orders by visiting Your Account. On
logging in to your account with your e-mail address
and password, you can view all your orders and their
status.
For unshipped orders, you can review your shipping address,
payment method and item availability.
For orders that have already been shipped, you can also
view the shipping date and method, an estimated date
of arrival and a tracking number (if applicable).
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Can I view the items I ordered?
Yes! When you access your account you are given the
options to view all the items you have ever bought at
BookStoreIndia.com.
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Can I edit my Shipping and Billing Information?
You may change your preferred shipping and billing settings.
Which means you can alter your preferred shipping and
billing address. From Your Account, follow
the link that allows you to edit your shipping and billing
settings.
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Can I
change my E-Mail Address, or Password?
If you wish to change your email id, you can
do so by mailing us from your old email account, explaining
your reason for changing and giving us your new email
id. Incase you cannot access your old email account,
you will need to give us some concrete form of evidence,
(eg. the answer to your secret question), so we can
verify your identity. Incase you are not able to do
either, you will need to open a new account with your
new e-mail ID.
If you know your password but would like to change it,
it is easy to change that information online through
Your Account.
FAQ's / Help
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